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Our personal Guarantee

If you are not completely satisfied with any goods you receive send them back and we will refund the cost 100% or replace the goods!!

No Questions asked 
Peter Scott, Yoshi Nakagawa

 

Terms and Conditions of Sale
 

By purchasing products from ROD & REEL the purchaser ("The Customer"), agrees to the
following terms and conditions of sale.

  1. Warranty: All products sold by Rod & Reel are suitable for the purpose stated.

  2. Consumer Guarantees Act 1993: Where the provisions of the Consumer Guarantees
    Act 1993 apply, these terms will be read subject to the application of that Act, and in
    the case of any conflict, the provisions of that Act will apply.

  3. Refunds: Refunds will be given at the discretion of company management.

  4. Addressing: If a product is found to be mis-addressed by Rod & Reel then they
    shall be responsible for the re-delivery, replacement or refunding of the product.
    If the Customer is found to have given an incorrect or insufficient address,
    then Rod & Rell will not refund or resend the product and all responsibility for correcting
    delivery will be borne by the Customer.

  5. Incorrect Bank Account Number: Rod & Reel gives the customer the choice to pay
    for products through bank transfer. If the Customer credits money to the incorrect bank
    account number, and the correct number was provided to the Customer,
    then Rod & Reel.co.nz will not accept any responsibility for correcting payment and
    the goods will not be dispatched.

  6. Mailing Cash: Rod & Reel does not recommend that cash be mailed for payment
    of products. If the Customer does mail cash, Rod & Reel accepts no responsibility for
    the theft, loss or otherwise non-delivery of mailed cash.

  7. GST: All prices are GST inclusive unless otherwise stated.